Consumer Interests and the Ethical Implications of Marketing: A Contingency Framework

Citation data:

Journal of Consumer Affairs, ISSN: 0022-0078, Vol: 37, Issue: 2, Page: 364-387

Publication Year:
Usage 4696
Abstract Views 2673
Full Text Views 1996
Link-outs 27
Captures 425
Exports-Saves 393
Readers 32
Citations 27
Citation Indexes 27
Repository URL:;
CUI, Geng; CHOUDHURY, Pravat
Wiley-Blackwell; Wiley-Blackwell Publishing, Inc.
Social Sciences; Economics, Econometrics and Finance; Marketing
review description
The increasing efforts by marketers to target diverse groups of consumers call for a closer examination of the ethical implications of market segmentation and differentiated marketing. Previous research suggests that marketers and consumers often differ in their perceptions of marketing ethics. Based on contingency theory, this research proposes an integrated framework-which includes the nature of the product, consumer characteristics, and market selection - to analyze the ethical complexities of the marketing exchange. Interactions among these factors lead to various contingencies with different ethical implications for marketing managers and public policy makers. Marketers should assess consumer interests and the ethics of marketing programs before their implementation.