Which patient and doctor behaviours make a medical consultation more effective from a patient point of view. Results from a European multicentre study in 31 countries
Patient Education and Counseling, ISSN: 0738-3991, Vol: 101, Issue: 10, Page: 1795-1803
2018
- 21Citations
- 78Captures
- 1Mentions
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Example: if you select the 1-year option for an article published in 2019 and a metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019. If you select the 3-year option for the same article published in 2019 and the metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019, 2018 and 2017.
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Metrics Details
- Citations21
- Citation Indexes21
- 21
- CrossRef9
- Captures78
- Readers78
- 78
- Mentions1
- News Mentions1
- News1
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Article Description
To assess European patients' preferences regarding seven aspects of doctor-patient communication. 6049 patients from 31 European countries evaluated 21 doctor and 12 patient behaviours, through a patient-generated questionnaire (PCVq). Multilevel models explored the effects of patient characteristics, contextual and cultural dimensions on preferences. Patients attributed more responsibility to doctors, by giving greater importance to doctor than to patient factors, in particular to Treating the patient as a partner and as a person and Continuity of care. Gender, age, education, the presence of chronic illness and two of Hofstede’s cultural dimensions, Individualism and Indulgence, showed differential evaluations among patients. Women gave greater importance to all seven communication aspects, older patients to being prepared for the consultation, lower educated patients to Treating patient as a person and Thoughtful planning. Patients from countries with an indulgent background rated all seven communication aspects of greater importance. A more individualistic orientation was related to lower importance regarding the four doctor's factors and the patient factor Open and Honest. Treating the patient as a person and providing continuity of care emerged as universal values. The findings should represent a landmark for the adaptation of patient-generated communication guidelines and programs in Europe.
Bibliographic Details
http://www.sciencedirect.com/science/article/pii/S0738399118302660; http://dx.doi.org/10.1016/j.pec.2018.05.019; http://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&scp=85048166011&origin=inward; http://www.ncbi.nlm.nih.gov/pubmed/29891103; https://linkinghub.elsevier.com/retrieve/pii/S0738399118302660; https://dx.doi.org/10.1016/j.pec.2018.05.019
Elsevier BV
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