Conflict and Team Atmosphere in Teams Engaged in Outsourcing

Publication Year:
2018
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Repository URL:
https://aisel.aisnet.org/hicss-51/cl/negotiation_technology/8
Author(s):
Osborn, Harold Carr; Paul, Souren
artifact description
Outsourcing is a prevalent arrangement for leveraging resources and knowledge. However, outsourcing improperly managed can undercut any benefits gained. Outsourcing tends to relate to team atmosphere. This is also true for both task and relationship conflict. As team compositions evolve, tasks become more complex, and inter-company relationships progress, it is increasingly important to understand how these changes affect team performance. We conducted a survey to collect data for our study. We find that team atmosphere is positively related to team performance. We also find that team conflict has negative relationship with team atmosphere.