The Interaction of Business Intelligence and Knowledge Management in Organizational Decision-Making

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Journal of International Technology and Information Management, Vol: 18, Issue: 2

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Vinekar, Vishnu; Teng, J.T.C.; Chennamaneni, A.
Knowledge management; Competitive intelligence; Organization theory; Decision analysis; Studies; Correlation analysis; Business
article description
While Knowledge Management (KM) has been subject of conceptual debate and empirical work, the related concept of Business Intelligence (BI) has not received much debate on its concepts, and has very little empirical work or testable propositions. Consequently, BI research has been slow to address the question of why some organizations have not gained business benefits from BI while others have. This paper studies the specifics of the interaction between BI and KM to create business value through decision-making. We develop specific testable propositions to be used in future empirical work and to help businesses gain value from BI.