Balanced Resource Allocation

Resource management is a key issue in execution of business processes and tasks. While control flow structure is given by underlying business process models, assignment of process activities to resources is a runtime task that includes optimization questions. Thus reasoning about system optimization is based on precise specification of resources and tasks. However, resource models previously employed in business process management lacked preciseness to enable sound analysis and optimization. In this article a modeling method that contains necessary information will be utilized and formalized in order to pose and solve optimization questions. Furthermore assignment of human resources is combined with further education, thus an optimized resource assignment will foster balanced further education. In consequence performance peaks of single resources will be alleviated and risk of failure can be diminished.