The Strategic Decision on Mobile Payment: A Study on Merchants’ Adoption

Mobile payment is the activity in which a monetary transaction is made through a mobile device, it has been experiencing impressive growth in recent years. It is not only a means of payment, but also a way to increase consumers’ willingness to pay. Mobile payment generates positive business outcomes including higher revenues and increased hiring. Although mobile payment is strategically important for merchants to achieve their financial goals, very few researches systematically studied merchants’ adoption of mobile payment. The missing knowledge makes it hard to understand what influence merchants’ decision on the adoption of mobile payment. This study extracted 172 mobile payment related papers from three reputable databases, 32 of them were included in this study as they focus on organizations. A systematic analysis on those included papers identified the factors that impact merchants’ adoption.