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The Utility of Social Media in Public Diplomacy

2012
  • 0
    Citations
  • 13
    Usage
  • 0
    Captures
  • 0
    Mentions
  • 1
    Social Media
Metric Options:   Counts1 Year3 Year

Metrics Details

  • Usage
    13
  • Social Media
    1
    • Shares, Likes & Comments
      1
      • Facebook
        1

Lecture / Presentation Description

Social media represents a revolution in communications technology, and world governments have begun to employ it to connect with populations internationally as a means of public diplomacy. But what does it mean to connect? How can governments and organizations effectively use social media, and what are the best strategies for engaging the general public? In this paper, I explore these questions through a case study of official U.S. State Department Twitter accounts, in order to ascertain the best means of interaction with the broader public.

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