Myths and Misinformation: An Analysis of Text Messages Sent to a Sexual and Reproductive Health Q&A Service in Nigeria
Studies in Family Planning, ISSN: 1728-4465, Vol: 47, Issue: 1, Page: 39-53
2016
- 12Citations
- 12Usage
- 154Captures
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Metrics Details
- Citations12
- Citation Indexes12
- 12
- CrossRef8
- Usage12
- Abstract Views12
- Captures154
- Readers154
- 154
Article Description
The almost 50 million young people aged 10-24 in Nigeria face many challenges to their sexual and reproductive health (SRH). MyQuestion is a platform that allows young people to ask SRH questions via text message. Trained counselors provide responses using a database of answers to frequently asked questions or customized replies. We analyze the content of more than 300,000 text messages received by the service since 2007 to address three questions: which health topics are most frequently submitted to the MyQuestion service; what kinds of questions are asked about these topics; and what language is used to convey the questions? We find a substantial unmet need for basic SRH information, with users' questions communicated in ways that convey considerable confusion, misinformation, and urgency. The analysis can be used to improve similar Q&A services and to improve the provision of SRH services for young people more generally.
Bibliographic Details
http://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&scp=84960193867&origin=inward; http://dx.doi.org/10.1111/j.1728-4465.2016.00046.x; http://www.ncbi.nlm.nih.gov/pubmed/26952714; https://onlinelibrary.wiley.com/doi/10.1111/j.1728-4465.2016.00046.x; https://knowledgecommons.popcouncil.org/departments_sbsr-rh/928; https://knowledgecommons.popcouncil.org/cgi/viewcontent.cgi?article=1929&context=departments_sbsr-rh; https://dx.doi.org/10.1111/j.1728-4465.2016.00046.x; http://onlinelibrary.wiley.com/doi/10.1111/j.1728-4465.2016.00046.x/abstract; https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1728-4465.2016.00046.x; https://onlinelibrary.wiley.com/doi/full/10.1111/j.1728-4465.2016.00046.x; https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1728-4465.2016.00046.x; http://doi.wiley.com/10.1111/j.1728-4465.2016.00046.x; http://onlinelibrary.wiley.com/resolve/doi?DOI=10.1111/j.1728-4465.2016.00046.x
Wiley
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