IT Outsourcing as a Source of Open Innovation

Publication Year:
2011
Usage 471
Abstract Views 292
Downloads 179
Repository URL:
http://aisel.aisnet.org/amcis2011_submissions/303
Author(s):
Costa, Jaciane Cristina; de Freitas Dewes, Mariana; G. Maçada, Antonio Carlos
Tags:
Open Innovation; Information Technology; Technology exploration; Brazil; Innovation.
article description
Outsourcing has been considered as an important source of innovation, nowadays. The paradigm of open innovation suggeststhat valuable ideas may occur either inside or outside the company, as in the Information Technology (IT) outsourcing. Inview of the emerging paradigm of open innovation, this paper analyzes the IT outsourcing process as an external source ofopen innovation. This research has a qualitative approach, adopting the strategy of studying multiple cases. The unit ofanalysis are three large companies, reference in their niches and aknowledged for their successful IT outsourcing practices.Results show that IT outsourcing is heavily influenced by costs reduction; however, innovation is perceived in the workingmethods resulting from the outsourcing process, being explained by the open innovation theory, since the source is external.