A Design Proposition for the Information Infrastructure of International Trade

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Henningsson, Stefan; Gal, Uri; Bjørn-Andersen, Niels; Tan, Yao-Hua
Design Science; Information Infrastructure; Global Information Systems; IT infrastructure; Management Information Systems
conference paper description
Regulators in international trade are facing a seemingly impossible challenge of increasing controland security while at the same time lowering the administrative burden for traders. The EuropeanCommission has introduced the concept of “trusted trader”, referring to a trader that is certified asbeing in control of his/her business. Trusted traders are supposed to obtain trade facilitations such asperiodical reporting of import/export data instead of declaration of every shipment, fever physicalinspections, and faster border crossing. To enable the use of trusted traders in practice, changes arerequired to the information infrastructure of international trade. Following the principles of IS designresearch, this research-in-progress paper presents a design proposition for the informationinfrastructure of international trade. Using theories of information infrastructure development andchange as kernel theory, our proposition contains redesign suggestion in IT, Organization, Human, aswell as Change and Collaboration elements. The design proposition was evaluated and verified withproof of concept installations and a stakeholder value assessment, but lacks real world testing andevaluation. Theoretical contribution is made towards the domain of information infrastructures andhow they may be enhanced to meet new requirements.