Language Games in Computer-Mediated Communication

Citation data:

Vol: 3, Issue: 11

Publication Year:
2008
Usage 39
Downloads 27
Abstract Views 12
Repository URL:
https://aisel.aisnet.org/sprouts_all/46
Author(s):
Carlo, Jessica L.; Yoo, Youngjin
Tags:
Computer-Mediated Communication; Media Richness Theory; Language Games; Wittgenstein; Sense-Making; Conversation Analysis; Politeness; Linguistic Strategies; Management Information Systems
artifact description
Drawn upon Wittgenstein’s theory of language games, we propose a pragmatic perspective of organizational communication, which unites research in media richness, sense-making, and conversation analysis. We conducted a comparative study of face-to-face versus computer-mediated reference transactions in an academic library and found that communicative context impacts the way people use language, and people consciously utilize linguistic signals to create a communicative context, especially a context of politeness.