A Case Study on the Impact of Web‐Scale Discovery Services on the use of Reference

Publication Year:
2011
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Repository URL:
https://scholarworks.gvsu.edu/library_presentations/21
Author(s):
Way, Doug
Tags:
Library and Information Science
article description
Presented at The Role of Reference in Discovery Systems: Effecting a More Literate SearchSpeakers: Will Wheeler, Georgetown University; Doug Way, Grand Valley State University; Gina McCue, Credo Reference, Scott Anderson, Millersville University.Resource discovery is a top priority in libraries today, as evidenced by the ever-growing number of libraries that are making significant investments in Discovery Systems. With an equally high value placed on promoting Information Literacy, the questions now facing these libraries are: How will their students and faculty get the most out of the Discovery System, how will a variety of users learn to navigate through discovery layers and how can librarians and vendors collaborate to educate user searching without information overload? Users want the freedom to enter their own terms into search interfaces and yet still have accurate and relevant results returned. As information managers, librarians are investigating ways they can educate their users to understand and improve their results. In answering these and other questions the panel will explore the role of reference as a starting point in today’s Discovery Systems.This panel will include members from three libraries that have implemented or are currently considering the implementation of a Discovery System in their library.