Exploring the Adoption of Multipurpose Community Telecentres in Sub-Saharan Africa

In several countries of the global South, hope relies heavily on technologies for economic, social, and cultural development. Multipurpose Community Telecentres have been carefully presented to disadvantaged communities as a hub to facilitate the economic and social empowerment and increase the technological skills of youths. Although several initiatives have emerged, few studies have focused on their impact in Sub-Saharan Africa. To fill the gap observed in the existing literature, this study aims to explore the key determinants associated with the acceptance of telecentres in rural municipalities in Cameroon. It intends to contextualize the Unified Theory of Acceptance and Use of technology model, branching out constructs which are specific to the study environment. This qualitative study, adopting a mixed research methodology, presents the results of needs analysis study for municipal digital services in rural areas. In addition, the study provides additional answers regarding the digital divide in rural Africa.