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Corporate Social Responsibility: ThirdPlaceLearning for Absorbing Diverse Perspectives

CSR, Sustainability, Ethics and Governance, ISSN: 2196-7083, Page: 269-288
2017
  • 4
    Citations
  • 0
    Usage
  • 17
    Captures
  • 0
    Mentions
  • 0
    Social Media
Metric Options:   Counts1 Year3 Year

Metrics Details

Book Chapter Description

In this chapter, we consider the stakeholder approach to proactive corporate social responsibility (CSR), which hinges on company executives and managers absorbing diverse stakeholder perspectives and vice versa, so that communication and decision-making can be meaningful. The ThirdPlaceLearning (TPL) framework, with associated relational criteria, facilitates systematically learning and absorbing the diversity of stakeholder perspectives. Application of TPL in this way represents a paradigm shift toward absorbing stakeholder and contextual complexity. This paradigm shift underpins complexification of business structures and processes, skillful management of diversity, and improvement of financial performance, as well as ensuring social and environmental sustainability. Together, these attributes can help businesses nurture proactive CSR, which in turn can help successfully avoid or respond to crises.

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