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From Digital Divide to Digital Inclusion in Colombia: A Systematic Literature Review of Strategies from Education

Lecture Notes in Educational Technology, ISSN: 2196-4971, Vol: Part F2266, Page: 123-147
2023
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Book Chapter Description

In the last 20 years, inclusion and digital exclusion in education have undergone significant changes in a country like Colombia. To address this, various strategies have been implemented by the Ministry of National Education (MEN), the Ministry of Information and Communications Technologies (MinTic), and non-governmental organizations. Their objectives have been to reduce the digital divide between urban and rural areas nationwide, promote the use of ICTs and digital skills in education, and facilitate digital inclusion. The results have varied across different regions of Colombia. This chapter first presents the concepts of digital inclusion and exclusion, then describes the specificities of digital exclusion. Through a systematic literature review using the PRISMA protocol and consulting databases such as Scopus, Wos, and official MEN documents, the most successful forms of digital inclusion in the last two decades in Colombia are identified. This review of public policies for ICT promotion necessitates considering the role that the education system has played, is playing, or could play in the future to address these challenges and contribute to reducing digital gaps and fostering digital inclusion nationwide.

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