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Are we ready for Telehealth? A Latent Profile Analysis of Telehealth Receptiveness, Personality Traits and Socio-Demographics

Journal of Technology in Behavioral Science, ISSN: 2366-5963
2024
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Article Description

Prior studies have highlighted the influence of personality traits and socio-demographics on one’s receptiveness towards healthcare technological innovations. As Singapore moves towards telehealth services, it is essential to understand people’s perceptions towards embracing telehealth concerning these factors. A profiling technique was conducted to identify profiles of telehealth receptiveness with personality traits and socio-demographics. This study used a nationally representative sample of 527 Singaporean participants. A latent profile analysis explored how receptiveness towards telehealth relates to different Big-Five personality traits and socio-demographics (age, education, prior telehealth usage). Three profiles were identified: early majority (Profile 1 –29.2%), early adopters (Profile 2 –46.3%), and late majority (Profile 3 –24.5%). The entropy value for this three-profile model indicated a good model fit (.83), and the Support Vector Machine revealed that this model has achieved high accuracy (96.94%). The findings contributed to the growing telehealth literature by identifying three profiles of Singaporeans regarding their receptiveness and elucidating the influence of personality traits and socio-demographics on one’s receptiveness towards telehealth.

Bibliographic Details

Heng Hong Tan; Xingyu Ken Chen; Loo Seng Neo; Nursyahida Ahmad; Rebecca Low; Kenneth Loong

Springer Science and Business Media LLC

Social Sciences; Psychology; Computer Science

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