Futuristic hospitality conceptualized: DASH - Decentralized Autonomous and Smart Hotel system
Journal of Open Innovation: Technology, Market, and Complexity, ISSN: 2199-8531, Vol: 10, Issue: 1, Page: 100223
2024
- 3Citations
- 174Captures
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Example: if you select the 1-year option for an article published in 2019 and a metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019. If you select the 3-year option for the same article published in 2019 and the metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019, 2018 and 2017.
Citation Benchmarking is provided by Scopus and SciVal and is different from the metrics context provided by PlumX Metrics.
Article Description
Ubiquitous hospitality has stimulated a rise in expeditions to inspiring getaways and extraordinary destinations. It is imperative for hotels to create a distinct and immersive experience leveraging disruptive technologies like Artificial Intelligence, Machine Learning, Internet of Things, and Blockchain, while ensuring economic affordability for patrons. This study introduces an autonomous and agile smart hotel system, DASH-Decentralized Autonomous and Smart Hotel system, operating on a pay-per-use model, meticulously tracking the usage of amenities and utilities for patrons. The proposed system is an amalgamation of Internet of Things, Robots, Artificial Intelligence, and Blockchain, each enhancing trust, transparency, and underlying operations while reducing workforce and operational costs. This work distinguishes itself by focusing on the complete automation of hotels rather than merely complementing current activities with these technologies. Method: This research hinges on an extensive literature review, deepening the understanding of contemporary hospitality systems, technological advances, and emerging trends. Building on these insights, this work employed conceptual modelling to create a robust framework for the DASH system, strategically integrating decentralization, autonomy, and intelligence. This method bridges visionary ideals with practical implementation, shaping the future of hospitality through cutting-edge technology integration. Main Findings: DASH, as a Decentralized Autonomous and Smart Hotel System, successfully integrates disruptive technologies to create an innovative and automated hospitality experience. The pay-per-use model proves effective in tracking amenity and utility usage, ensuring a cost-efficient and tailored service for patrons. The amalgamation of Internet of Things, Robots, Artificial Intelligence, and Blockchain enhances trust, transparency, and operational efficiency within the hospitality institution. The study's approach of steering towards complete hotel automation distinguishes it from existing literature, showcasing a unique and forward-thinking perspective on the implementation of disruptive technologies in the hospitality sector.
Bibliographic Details
http://www.sciencedirect.com/science/article/pii/S2199853124000179; http://dx.doi.org/10.1016/j.joitmc.2024.100223; http://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&scp=85184612525&origin=inward; https://linkinghub.elsevier.com/retrieve/pii/S2199853124000179; https://dx.doi.org/10.1016/j.joitmc.2024.100223
Elsevier BV
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