PlumX Metrics
Embed PlumX Metrics

Sexual harassment, psychological well-being, and job satisfaction of female tour guides: the effects of social and organizational support

Journal of Sustainable Tourism, ISSN: 1747-7646, Vol: 30, Issue: 7, Page: 1639-1657
2022
  • 34
    Citations
  • 0
    Usage
  • 140
    Captures
  • 0
    Mentions
  • 143
    Social Media
Metric Options:   Counts1 Year3 Year

Metrics Details

  • Citations
    34
    • Citation Indexes
      34
  • Captures
    140
  • Social Media
    143
    • Shares, Likes & Comments
      143
      • Facebook
        143

Article Description

Drawing on the Conservation of Resources Theory (COR), and a gender perspective, this study proposes and tests a conceptual model postulating relationships between sexual harassment, burnout, perceived social and organizational support, psychological well-being, and job satisfaction. A survey of Turkish female tour guides resulted in 221 valid questionnaires. The results reveal that female tour guides’ sexual harassment experience has a negative impact on their job satisfaction and psychological well-being. Unlike perceived social support, perceived organizational support plays a significant and negative role in triggering sexual harassment. The findings also confirm the mediating effects of burnout on the relationship between sexual harassment and job satisfaction as well as the relationship between sexual harassment and psychological well-being. The study contributes to gender equality and sustainability research and offers several practical implications for stakeholders in the travel industry and public policy.

Bibliographic Details

Zaid Alrawadieh; Derya Demirdelen Alrawadieh; Hossein G. T. Olya; Gul Erkol Bayram; Onur Cuneyt Kahraman

Informa UK Limited

Social Sciences; Business, Management and Accounting

Provide Feedback

Have ideas for a new metric? Would you like to see something else here?Let us know