Assessment of Medical Record Management in Hospital: A Comprehensive Study on Awareness, Challenges and Systems

Background: Previous research papers suggest that effective hospital medical record management requires the health professional to handle clinical records efficiently and proficiently. However, there needs to be more data in this domain. Method: There were primarily three significant sections of this structured questionnaire. The first gauged the knowledge of interviewees on the main subject. The second focuses on the impact of electronic medical records on overall patient care and treatment. Lastly, discuss any issues complying with the Health Insurance Portability and Accountability Act (HIPAA) protocols and data management regulations. Findings: 48.7% of the participants must be aware of the medical record management software utilised in Symbiosis University Hospital & Research Centre (SUHRC). Only about 26.5% of the research population feel that the current recording system is efficient and impacting their workflow and patient management. 71.2% of participants were well aware of the challenges in handling and accessing medical records, and 75% of respondents reported being aware of the protocols and practices used for health data security and confidentiality. 63.9% of the sample population believe the EMR system is updated regularly. Interpretation: This number indicates several improvements can be made in current systems. Conclusion: Therefore, healthcare compliance practices help enhance systems that manage medical records, eventually improving patient data security and improving patient care quality.