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Responsiveness of services rendered at primary healthcare facilities of Bharatpur, Nepal: a cross-sectional study.

BMJ public health, ISSN: 2753-4294, Vol: 2, Issue: 1, Page: e000546
2024
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Article Description

Responsiveness of services refers to the way healthcare systems and providers interact with patients and how well they meet patients' non-clinical expectations and needs. The responsiveness is a crucial aspect of a well-functioning health system while primary healthcare is considered as its foundational cornerstone. However, in low and middle-income countries, there are numerous obstacles to its efficient operation and a very limited understanding of the concept of service responsiveness. This study aimed to assess the responsiveness of services and identify associated factors at primary healthcare facilities of Bharatpur, Nepal.

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