PlumX Metrics
Embed PlumX Metrics

A model for the development of innovative tourism products: From service to transformation

Sustainability (Switzerland), ISSN: 2071-1050, Vol: 12, Issue: 11
2020
  • 29
    Citations
  • 0
    Usage
  • 218
    Captures
  • 0
    Mentions
  • 0
    Social Media
Metric Options:   Counts1 Year3 Year

Metrics Details

  • Citations
    29
    • Citation Indexes
      29
  • Captures
    218

Article Description

This study sought to develop a conceptual model of innovative tourism product development, because the existing models tend to provide an incomplete framework for these products' development. The models presented to date focus on either the resources needed, the tourism experiences to be provided, or development processes. These models also tend to see the overall process as linear. The proposed model gives particular importance to the development process's design, as well as stressing a dynamic, nonlinear approach. Based on the new services or products' concept, project managers identify tourism destinations' core resources, select the stakeholders, and design transformative tourism experiences. This framework can be applied to innovative tourism products or re-evaluations of existing products in order to maintain tourism destinations' competitiveness. Thus, the model is applicable to both destination management companies and the private tourism sector.

Bibliographic Details

Margarida Custódio Santos; José António C. Santos; Ana Ferreira; Carlos Costa

MDPI AG

Computer Science; Social Sciences; Energy; Environmental Science

Provide Feedback

Have ideas for a new metric? Would you like to see something else here?Let us know