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A fractal perspective on competencies necessary for managing information systems

International Journal of Technology Management, ISSN: 0267-5730, Vol: 31, Issue: 1-2, Page: 129-139
2005
  • 7
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  • 1
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  • 15
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Conference Paper Description

In this paper, we present a view of the necessary skill set for managing information technology (IT) in organisations. Our assessment is based on viewing this task as part of managing within a nonlinear complex system. While managing IT in nonlinear complex systems, managers accept that control is neither achievable nor desirable. Rather, IT systems are conceptualised as embodying a fractal quality in which they must be customised to reflect the most essential aspects of the organisation's business policies. The manager's job becomes one of assessing whether there is a continued coherence between what the changing organisation is doing and what the system can provide, and thus embodies special abilities of pattern recognition and adaptability. Copyright © 2005 Inderscience Enterprises Ltd.

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