Facts and Where to Find Them: Empirical Research on Internet Platforms and Content Moderation
Forthcoming, N. Persily & J. Tucker, Social Media and Democracy: The State of the Field and Prospects for Reform (Cambridge University Press)
2019
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Example: if you select the 1-year option for an article published in 2019 and a metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019. If you select the 3-year option for the same article published in 2019 and the metric category shows 90%, that means that the article or review is performing better than 90% of the other articles/reviews published in that journal in 2019, 2018 and 2017.
Citation Benchmarking is provided by Scopus and SciVal and is different from the metrics context provided by PlumX Metrics.
Paper Description
Reliable information about platforms’ content removal systems was, for many years, hard to come by. But data and disclosures are steadily emerging as researchers focus on the topic and platforms ramp up their transparency measures, including both self-regulatory efforts as well as disclosures required by law. This essay reviews the current and likely future sources of information. First, we discuss disclosures from platforms and other participants in content moderation, such as users and governments. Second, we discuss independent research from third parties such as academics and journalists, including data analysis, interviews and surveys. Finally, before concluding the essay, we list specific questions and areas for future empirical research.
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