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Facts and Where to Find Them: Empirical Research on Internet Platforms and Content Moderation

Forthcoming, N. Persily & J. Tucker, Social Media and Democracy: The State of the Field and Prospects for Reform (Cambridge University Press)
2019
  • 0
    Citations
  • 6,571
    Usage
  • 7
    Captures
  • 3
    Mentions
  • 0
    Social Media
Metric Options:   Counts1 Year3 Year

Metrics Details

  • Usage
    6,571
    • Abstract Views
      5,156
    • Downloads
      1,415
  • Captures
    7
    • Readers
      7
      • SSRN
        7
  • Mentions
    3
    • Blog Mentions
      3
      • Blog
        3
  • Ratings
    • Download Rank
      27,845

Paper Description

Reliable information about platforms’ content removal systems was, for many years, hard to come by. But data and disclosures are steadily emerging as researchers focus on the topic and platforms ramp up their transparency measures, including both self-regulatory efforts as well as disclosures required by law. This essay reviews the current and likely future sources of information. First, we discuss disclosures from platforms and other participants in content moderation, such as users and governments. Second, we discuss independent research from third parties such as academics and journalists, including data analysis, interviews and surveys. Finally, before concluding the essay, we list specific questions and areas for future empirical research.

Bibliographic Details

Daphne Keller; Paddy Leerssen

social media; platforms; content moderation; transparency

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